Shipping Policy

Effective Date: October 8, 2026 Last Updated: October 8, 2026

At oriaj9, we are committed to providing reliable, transparent, and secure shipping services for our earring collections. This Shipping Policy details our handling times, available shipping options, pricing tiers, delivery windows, and shipment tracking procedures.

  1. Order Processing Time Every order placed on oriaj9.com is carefully inspected, packed in protective jewelry packaging, and prepared for dispatch:

  • Processing Schedule: Orders are processed Monday through Friday, excluding weekends and official federal holidays.

  • Processing Window: Order fulfillment and quality checks generally take 1 to 3 business days. During peak holiday seasons, promotional launches, or high-volume sales events, processing may take up to 4 business days.

  • Order Notifications: You will receive an automated order confirmation email immediately upon checkout. A secondary shipping confirmation email containing your active tracking number will be sent as soon as your parcel is handed over to the shipping carrier.

  1. Shipping Methods, Rates & Order Thresholds We provide clear, transparent flat-rate shipping tiers to accommodate your purchasing needs:

Shipping Tier: Standard Shipping

  • Order Subtotal: $0.00 to $48.99

  • Shipping Cost: $5.99

  • Estimated Delivery Time: 10 to 20 business days

Shipping Tier: Free Standard Shipping

  • Order Subtotal: $49.00 and above

  • Shipping Cost: Free ($0.00)

  • Estimated Delivery Time: 10 to 20 business days

Shipping Tier: Expedited Shipping

  • Order Subtotal: Available on all eligible orders

  • Shipping Cost: $8.99

  • Estimated Delivery Time: 10 to 20 business days (includes prioritized warehouse packing and expedited line-haul transit)

Note: All order values are calculated based on the merchandise subtotal after applying promotional coupons and discounts, excluding applicable taxes.

  1. Estimated Delivery Times

  • Estimated Delivery Duration: The total transit timeframe for all orders is typically 10 to 20 business days following carrier dispatch.

  • Delivery estimates are approximate and not strictly guaranteed. External circumstances outside our control—such as customs clearance inspections, severe weather disruptions, national postal service delays, regional transit surges, or incomplete recipient addresses—may occasionally impact delivery schedules.

  1. Tracking Your Shipment As soon as your order leaves our fulfillment facility, a shipping notification email will be sent containing your carrier name and tracking number.

  • You can follow your parcel's progress by clicking the tracking link provided in your email.

  • Please allow 48 to 72 hours from dispatch for the carrier tracking system to update with initial scan events.

  1. Shipping Address Accuracy & Adjustments Customers are responsible for ensuring that all shipping details entered during checkout—including recipient name, street address, suite/apartment number, city, postal code, and phone number—are complete and accurate.

  • If you discover an error in your shipping information, please notify service@oriaj9.com immediately.

  • Once a package has been dispatched or picked up by the logistics carrier, we cannot modify the address, re-route the shipment, or intercept delivery.

  • Undeliverable packages returned due to inaccurate addresses or recipient unavailability may incur additional reshipment fees or be subject to return deductions.

  1. Lost, Stolen, or Damaged Parcels

  • If your tracking status shows delivered but you have not located your package, please verify with family members, household residents, building reception, and neighbors, and check all safe drop locations around your residence.

  • If your parcel cannot be found within 48 hours of marked delivery, contact service@oriaj9.com for assistance.

  • If your parcel arrives damaged or tampered with, please photograph the package exterior and contents immediately and contact us within seven (7) days of delivery.

  1. Customs, Import Duties & International Taxes For shipments delivered outside domestic borders, local customs authorities may assess import tariffs, value-added taxes (VAT), or administrative customs fees. Any such customs charges assessed at the border are the legal responsibility of the recipient.